FAQ

Frequently Asked Questions

What types of products do you offer?

We provide skincare, makeup, haircare, and packaging solutions for global beauty brands.

Do you support OEM/ODM services?

Yes, we specialize in custom formulations, packaging design, and private-label branding.

What certifications do your factories have?

Our facilities are GMP, ISO, and SGS certified to ensure quality and compliance.

What is your minimum order quantity (MOQ)?

We offer flexible MOQs depending on product type and customization level.

Can you ship internationally?

Yes, we export to over 30 countries and support global logistics solutions.

Can I request samples before placing an order?

Absolutely. We offer sample services for formula testing, packaging evaluation, and brand validation.

How long does production usually take?

Lead time depends on product type and customization. Standard production takes 15–30 days after confirmation.

Do you provide design support for packaging?

Yes, our team can assist with logo placement, label layout, and packaging structure optimization.

Can you help with platform compliance (e.g. Amazon, Alibaba)?

Yes, we provide documentation and image/text screening to meet platform-specific compliance requirements.

What if I have issues after receiving the goods?

We offer responsive after-sales support. If any issue arises, we’ll work with you to resolve it quickly and professionally.